These Terms & Conditions govern your use of the Star899 platform and all associated services. Please read them carefully before registering an account or placing any wager. By accessing Star899, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
These highlights do not replace the full terms below. They are provided as a convenience summary only — the full clauses govern in all cases.
You must be at least 21 years of age to register or use Star899. Minors are strictly prohibited from accessing the platform under any circumstances.
Each player may hold only one active Star899 account. Duplicate accounts are subject to immediate suspension and forfeiture of any associated balances.
All transactions are processed in Malaysian Ringgit (MYR). Withdrawal requests are subject to identity verification and applicable wagering conditions.
All bonuses are subject to wagering requirements, maximum bet limits, game contribution rules, and expiry periods as specified in the relevant promotion terms.
Any use of bots, automation tools, arbitrage strategies, or collusion is strictly prohibited and will result in account termination and forfeiture of funds.
You are solely responsible for maintaining the confidentiality of your login credentials. Star899 cannot be held liable for unauthorised access resulting from your failure to safeguard your password.
These Terms & Conditions (hereinafter referred to as "the Terms", "these Terms", or "the Agreement") constitute a legally binding agreement between you (the "User", "Player", or "you") and Star899 (hereinafter referred to as "Star899", "the Platform", "we", "us", or "our") governing your access to and use of the Star899 website located at https://star899.cam and all associated services, games, features, and content (collectively, "the Services").
By registering an account, accessing the website, or using any portion of the Services, you confirm that you have read these Terms in full, that you understand them, and that you unconditionally agree to be bound by them. If you do not agree with any part of these Terms, you must not access or use the Star899 platform.
These Terms should be read alongside our Privacy Policy and our Responsible Gambling Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and Star899.
In these Terms, the following words and expressions shall have the meanings ascribed to them below unless the context requires otherwise:
The registered user account created by a Player on the Star899 platform.
The total MYR amount held in a Player's Account, comprising real-money funds and any applicable bonus funds.
Any promotional credit, free spin, cashback, or other incentive awarded by Star899 subject to specific terms and conditions.
The number of times a Bonus amount must be staked before withdrawal of derived winnings is permitted.
Know Your Customer — the identity verification process Star899 conducts to confirm a Player's identity, age, and source of funds.
Any territory in which accessing or using online gambling services is illegal or requires a licence not held by Star899.
All games, betting markets, live dealer tables, payment facilities, and ancillary features available via the Star899 platform.
Any weekday (Monday to Friday) excluding Malaysian public holidays, during which Star899's operational departments are staffed.
To register and maintain an active Account on the Star899 platform, you must satisfy all of the following eligibility criteria at the time of registration and continuously throughout the duration of your use of the Services:
Underage Gambling is Strictly Prohibited. If Star899 has reasonable grounds to believe that a registered user is under 21 years of age, the Account will be immediately suspended and all balances withheld pending investigation. If underage gambling is confirmed, the Account will be permanently closed and any deposits returned (less any amounts lost) in accordance with applicable guidance.
To access the full range of Services, you must complete the registration process by providing accurate, current, and complete information as prompted by the registration form. You warrant that all information provided during registration is truthful and not misleading.
Each individual may register only one Account on the Star899 platform. The creation of multiple accounts by a single individual — whether under the same or different personal details — constitutes a material breach of these Terms. Star899 reserves the right to close all duplicate Accounts and to void any balances, bonuses, or winnings associated with them.
Star899 operates a mandatory KYC verification process. You may be required to submit documentation confirming your identity (e.g., NRIC, passport), proof of address (e.g., a recent utility bill or bank statement), and in some cases, proof of payment method ownership. Star899 reserves the right to restrict withdrawals and account functionality until verification is satisfactorily completed.
You are responsible for keeping your login credentials confidential. You must not disclose your password to any third party. Star899 strongly recommends enabling two-factor authentication (2FA) on your Account. In the event of suspected unauthorised access, you must notify Star899 immediately at [email protected].
Star899 accepts deposits via the following payment channels available to Malaysian players: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB Bank, Public Bank, RHB Bank, Hong Leong Bank, Visa/Mastercard debit and credit cards, and supported cryptocurrency options including USDT (TRC20/ERC20) and BTC.
Withdrawal requests are processed in the order in which they are received, subject to the following conditions:
Star899 offers various promotional bonuses and incentives to both new and existing players. All bonuses are subject to the following general conditions, supplemented by the specific terms published alongside each individual promotion:
All players are required to engage with the Star899 platform in good faith and in accordance with the spirit of fair play. The following conduct is strictly prohibited and constitutes a material breach of these Terms:
Consequences of Prohibited Conduct: Star899 may, at its sole discretion, immediately suspend or permanently close any Account found to have engaged in prohibited conduct. Associated balances, bonuses, and winnings may be forfeited in full. Star899 reserves the right to report suspicious activity to relevant financial and regulatory authorities.
Star899 is committed to promoting responsible gambling practices and takes its duty of care to players seriously. Players experiencing difficulty controlling their gambling are encouraged to make use of the following tools, which are available free of charge within your Account settings:
Star899 does not knowingly accept wagers from individuals who are self-excluded. If you believe you may have a gambling problem, we encourage you to seek assistance from qualified support services. Please visit our full Responsible Gambling page for further resources and guidance.
All content available on the Star899 platform — including but not limited to the website design, graphics, logos, software, game code, text, images, and audio-visual materials — is the property of Star899 or its content licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal entertainment purposes in accordance with these Terms. You may not copy, reproduce, distribute, modify, reverse-engineer, or create derivative works from any content on the Star899 platform without prior written consent from Star899.
To the fullest extent permitted by applicable law, Star899 shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of goodwill, whether based on contract, tort, negligence, or any other legal theory.
Star899 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. You access and use the Services entirely at your own risk.
Star899's total liability to you for any claim arising in connection with these Terms or the Services shall not exceed the total amount of real-money deposits made by you in the 30 days preceding the event giving rise to the claim.
Star899 reserves the right to suspend, restrict, or permanently close your Account at any time, with or without prior notice, in the event that:
You may request closure of your Account at any time by contacting our support team. Account closure requests will be processed within one Working Day. Any verifiable real-money balance remaining at the time of voluntary closure will be returned to you via your preferred withdrawal method, subject to outstanding KYC verification requirements.
Star899 reserves the right to amend, update, or replace these Terms at any time. Revised Terms will be published on this page with an updated effective date. Where changes are material, Star899 will endeavour to provide reasonable notice to registered players via email or an in-platform notification.
Your continued use of the Star899 platform following publication of revised Terms constitutes your acceptance of the amended Terms. If you do not agree to the revised Terms, you must cease using the platform and may request Account closure as described in Clause 12.2.
These Terms shall be governed by and construed in accordance with applicable law. Any dispute, controversy, or claim arising out of or relating to these Terms, including any question regarding their existence, validity, or termination, shall in the first instance be referred to Star899's customer support team for good-faith resolution.
If a dispute cannot be resolved through direct negotiation within 30 days of being raised, the parties agree to submit the dispute to binding arbitration in accordance with the applicable rules of a recognised arbitration institution. The language of arbitration shall be English.
Notwithstanding the foregoing, nothing in this clause prevents Star899 from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights or prevent irreparable harm.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to exercise any right described herein, please contact the Star899 support team using the details below:
For queries specifically related to responsible gambling tools, self-exclusion, or deposit limit requests, please refer to our dedicated Responsible Gambling page. For queries relating to data collection and personal information handling, please refer to our Privacy Policy.
Our support team is available 24/7 and can clarify any aspect of these Terms in plain language. Alternatively, explore our FAQ page for quick answers to the most common questions Malaysian players ask.