Star899 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains in clear terms what data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a Malaysian user of our services.
These highlights summarise our core data protection principles. The full policy below governs in all cases — please read it in its entirety.
Star899 collects personal data solely for the purposes of operating your account, processing transactions, fulfilling legal obligations, and improving our services. We do not collect data beyond what is necessary.
Star899 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — under any circumstances, at any time.
All data transmitted between your device and our servers is encrypted using industry-standard 256-bit SSL/TLS protocols. Sensitive account data is stored in encrypted form at rest.
You have the right to access, correct, export, and request deletion of your personal data at any time. We process data rights requests within 30 days of receipt.
Our data handling practices are designed with Malaysian users in mind. We understand the local payment landscape — including Touch 'n Go eWallet, DuitNow, and FPX — and handle associated data with appropriate care.
In the unlikely event of a data breach that affects your personal information, Star899 will notify affected users without undue delay and take immediate remedial action to contain and investigate the incident.
This Privacy Policy ("Policy") is issued by Star899 ("Star899", "we", "us", or "our") and applies to all users ("you", "the User", or "the Player") of the Star899 website located at https://star899.cam and any associated services, features, and content (collectively, the "Platform").
Star899 takes the privacy and security of your personal data seriously. This Policy is intended to inform you clearly and transparently about the categories of personal data we collect, the purposes for which it is processed, the parties with whom it may be shared, and the measures we employ to protect it.
By registering an account on the Platform or otherwise accessing our Services, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, which are incorporated herein by reference.
In this Privacy Policy, the following terms shall have the meanings set out below:
Star899 collects Personal Data through several channels during your interaction with the Platform. The categories of data collected are set out in the table below:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, NRIC / passport number, username | Account registration, KYC verification |
| Contact Data | Email address, mobile number, residential address, city (e.g., Kuala Lumpur, Penang, Johor Bahru) | Registration form, account settings |
| Financial Data | Payment method details, transaction history, deposit/withdrawal amounts in MYR, bank account identifiers (truncated) | Payment processing — Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, Public Bank, and other supported channels |
| Usage Data | Games played, betting history, session duration, wagering amounts, login timestamps | Platform activity logging |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution | Automatic collection on platform access |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| KYC Documentation | Copies of identity documents, proof of address documents, proof of payment method ownership | KYC verification process |
Note on Sensitive Data: Star899 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by responsible gambling obligations (e.g., where a player discloses a gambling-related health condition in a self-exclusion request).
Star899 processes your Personal Data for the following purposes:
Star899 processes your Personal Data on the following legal grounds:
Star899 does not sell, rent, or disclose your Personal Data to third parties for their own commercial or marketing purposes. Personal Data may be shared with the following categories of recipients solely as necessary to deliver our Services:
Star899 uses cookies and similar tracking technologies (including local storage and session tokens) on the Platform for the following purposes:
You may manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will impair or prevent access to certain Platform features, including account login. Disabling analytics cookies will not affect your ability to use the Platform.
Star899 retains your Personal Data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention principles:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with an identified individual.
Star899 implements a multi-layered information security programme designed to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:
Your Role in Security: While Star899 takes extensive measures to protect your data, the security of your Account also depends on you. We strongly recommend using a unique, strong password, enabling 2FA, and never sharing your login credentials with any third party. If you suspect unauthorised access to your Account, contact us immediately at [email protected].
As a data subject, you have the following rights in relation to your Personal Data held by Star899. To exercise any of these rights, please contact our Data Protection team using the details in Section 14 below. We will respond to all valid requests within 30 days.
Request a copy of all Personal Data Star899 holds about you, along with information about how it is processed.
Request correction of inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal obligations.
Request that we limit the processing of your Personal Data in certain circumstances — for example, while the accuracy of data is disputed.
Receive a copy of your Personal Data in a structured, machine-readable format for transfer to another service provider where technically feasible.
Object to processing based on legitimate interests, including profiling for marketing purposes. You may also withdraw consent for marketing communications at any time.
The Star899 Platform is strictly intended for individuals aged 21 years and above. Star899 does not knowingly collect Personal Data from any person under 21 years of age.
As part of our KYC process, all registered players are required to provide documentary proof of age. Where Star899 has reasonable grounds to believe that a registered user is under 21 years of age, the Account will be immediately suspended pending investigation, and any personal data collected in relation to such an account will be processed solely for the purpose of confirming and remedying the underage registration, after which it will be deleted in accordance with applicable law.
If you are a parent or guardian and believe that a person under 21 in your care has registered an account on the Star899 Platform, please contact us immediately at [email protected].
Star899 primarily processes and stores Personal Data within infrastructure serving the Southeast Asian region. In certain circumstances — for example, where a technology service provider or game studio operates infrastructure in other jurisdictions — Personal Data may be transferred to servers located outside Malaysia.
Where such transfers occur, Star899 takes appropriate steps to ensure that your Personal Data receives an equivalent level of protection to that required by applicable Malaysian data protection principles. Such steps include requiring data processors in other jurisdictions to enter into binding contractual obligations that mandate equivalent data protection standards.
Star899 reserves the right to update or amend this Privacy Policy at any time. The updated Policy will be published on this page with a revised effective date. Where changes are material — for example, if we introduce a new category of data processing or a new category of third-party recipient — we will notify registered users by email or via an in-platform notification at least 14 days before the changes take effect.
Your continued use of the Platform following the effective date of a revised Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with any amendment, you may request Account closure as described in our Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data by Star899, please contact us using the details below. All data-related requests will be acknowledged within 5 Working Days and fully responded to within 30 calendar days.
For queries related to bonus terms or account usage, please refer to our Terms & Conditions. For responsible gambling tools and self-exclusion requests, please visit our Responsible Gambling page.
Our team is available around the clock to help with any data-related questions. You can also review our full FAQ or return to the homepage to explore Star899's services.